Re-install your current version of KeyShot from either or. Please make a backup of your KeyShot Resources folder to save any models, materials or renders you may have. Uninstall SolidWorks, KeyShot and the SolidWorks plugin. An update to either SolidWorks or KeyShot may have broken the already established file paths. If that is not the issue, please make sure the user has full permissions to the SolidWorks and KeyShot folders. If not, confirm where Resources are located and then edit the Registry to match that exact filepath by right-clicking the wrong entries and selecting 'modify'. On a Windows PC, enter the Registry Editor by hitting the 'Windows' Key and typing 'Reged'.Ĭheck the Registry Entry for: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Luxion\KeyShot.Ĭonfirm that 'ResourceFolder' and 'Resources' lead to the same file path. This error message is usually caused when KeyShot is installed on a different drive than Solidworks. This guide is to give an overview of the more common issues when using the SolidWorks plugin and how to best solve them.Īn error occurred during connection to Keyshot: Failed to Connect. SolidWorks is a popular and complicated application, and as such there can be issues when installing and using the SolidWorks plugin.
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